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Thursday, August 28, 2008
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Welcome to the TalentCzar.com Human Resources Portal, the Intranet home for HR professionals under the Pyramid Hotel Group organizational umbrella.
Feel free to browse the site and explore. Sign in to obtain edit access to different modules within the framework, as well as view the restricted sections of the site.
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CY Columbia Downtown at USC and Their BIG Charity Giveaway!
The Courtyard Columbia Downtown at USC in South Caroline recently had not one, but two, charity drives!
The first charity event was coordinated by Grace Hinds with the City of Columbia Fire Department. It was brought to the team's attention that there had been over 11 fires reported in the month of April alone where the families had lost everything. The Courtyard Team Members collected over 5,000 articles including: men's clothing, women's clothing, children's clothing, books, VCRs and videos, soccer balls, blankets, towels, and sheets. These items were given to the families in their times of need. Pictured above (l. to r.) are: Katie Moquin, Care Committee Member; Assistant Chief Dunn; Assistant Chief Tinsley; Deputy Chief Jenkins; Amanda Dennison, Human Resources Manager; Grace Hinds, Executive Housekeeper & CARE Committee President; Chief Anderson; Marshall Gamill, CARE Committee Member, and Mike Wells, General Manager. |
The CARE Committee also reached out to the Cayce Police Department in South Carolina. When Officer Findley Wihlidal mentioned to the CARE Committee that there was a concern for the elderly in the upcoming hot summer months, the CARE Committee collected donations from the Team Members to purchase fans.
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We would like to commend the Team at Courtyard Columbia for showing how much they CARE about their community! In the words of Grace Hinds, "I wanted to say thank you to all of our Team Members for pulling together to help in this charity giveaway. I'm so proud of all of you...YOU ROCK!!!!!"
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Boston Harbor Earns Coveted Fifth Star!
Mobil Travel Guide awards Boston Harbor Hotel its Fifth Star!
The Boston Harbor Hotel was award its Fifth Star by Mobil Travel Guide, the gold standard for hotel rating systems, on January 28, 2008. The Boston Harbor Hotel now becomes one of only 41 Mobil Travel Guide Five Star properties in North America and Boston's only Five Star waterfront hotel.
"This prestigious honor recognizes the efforts of the entire team at the Boston Harbor Hotel in delivering a unique experience for our guests" said Richard Kelleher, Pyramid's Chairman and CEO. "This award is a tribute to the commitment of our professional staff from the front door to the heart of the house in delivering unparalleled service each and every time. We are elated that Mobil has recognized our hotel with this honor."Pyramid congratulates the Team Members at Boston Harbor for a phenomenal achievement!
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Sheraton Colonial CARES!
Sheraton Colonial Wakefield shows they CARE!
Team Members from our Sheraton Colonial Hotel and Golf Club in Wakefield, MA recently joined forces with the Wakefield Fire Department to be a part of "Guest Reader Day" at the Dolbear School, the local elementary school. The CARE Committee members read to students in grades kindergarten through 5th.
Pictured Top Row (l. to r.) are: Phyllis Debina - Principal, Dolbear School; Captain David Myette - Wakefield Fire Department; Jeanne Hudd - Reading Specialist; Christina Kasardi - EMC Meeting Specialist; and Richard Smith - Chief of Police. Bottom Row (l. to r.) are: Delores Piskadello - Sales Administrative Assistant; Marcy Saunders - Accounting Office; Linda Morton - Human Resources Director; and DeAnn Larrabee - HR Assistant.
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2007 CARE Cup Awarded
The 2007 CARE Cup was awarded at Lessons in Leadership, the 2008 General Managers' meeting held at the Doubletree Hotel Chicago - Oak Brook.
Four locations were in the running for the top honors this year, having won the quarterly CARE Awards:
Residence Inn Woburn, Q1 Award Winner
Sheraton Suites San Diego, Q2 and Q4 Award Winners
Hilton Indianapolis, Q3 Award Winner
The Beverly Heritage Hotel, Q4 Award Winner
In the end, however, there can only be one CARE Cup Winner for the year. Jim Dina, Pyramid's Chief Operation Officer, presented the CARE Cup to Barry Renker, GM, in recognition of Sheraton Suites San Diego taking home this top honor.
We congratulate the Sheraton Suites San Diego for this outstanding feat and all of our quarterly CARE Award winners!
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Q3 and Q4 CARE Awards Presented
The Q3 and Q4 2007 CARE Awards at the recent General Managers' Meeting, Lessons in Leadership, held at the Doubletree Hotel Chicago - Oak Brook.
The Hilton Indianapolis won the award for Q3. Pictured above (l. to r.) are: John Green, Sr. VPMD - East; Harry Greenblatt, VPMD; Jeff Sweet, GM Hilton Indianapolis; Jim Dina, COO; and Larry Vitagliano, Sr. VPMD - West. |
There was a tie for the Q4 2007 CARE Award between The Beverly Heritage Hotel and Q2 winner Sheraton Suites San Diego. Pictured below (l. to r.) are: John Green, Sr. VPMD - East; Jim Dina, COO; Barry Renker, GM Sheraton Suites San Diego; Richard Sandoval, GM The Beverly Heritage Hotel; Bruce Carlton, AMD; Chuck Freije, AMD; and Larry Vitagliano, Sr. VPMD - West.
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2007 Golden Pyramids
The 2007 Golden Pyramids were announced at the recent General Managers' meeting, Lessons in Leadership, which took place in January at the Doubletree Hotel Chicago - Oak Brook.
The winners of the Golden Pyramids are as follows:
Best Focus Tool Use, Houston Marriott Westchase
Best NOI per Key, Boston Harbor Hotel
Best EOS Score, Sheraton Suites Plantation
Most Improved EOS Score, Courtyard Columbia Downtown at USC
Best GSI Score, The Beverly Heritage Hotel
Lowest Workers' Compensation Cost per Employee, Sheraton Framingham Hotel
Highest Employee Retention, Residence Inn Boston Harbor on Tudor Wharf
Highest Pyramid University/PALMS Completion Percentage, The Beverly Heritage Hotel
Best QA Score, Doubletree Hotel & Executive Meeting Center Somerset
Best RevPAR Index, Antler's Hilton Colorado Springs
Most Improved RevPAR Index, Doubletree Hotel & Executive Meeting Center Somerset
Best GOP Percentage, Residence Inn Boston Harbor on Tudor Wharf
Best GOP Flow Through Percentage, Sheraton Colonial Hotel & Golf Club
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Candlewood Suites Lansing Recognized
Our Candlewood Suites East Lansing was recognized in the recent Women's Center of Greater Lansing's newsletter. Julia Claudio, a new employee at Lansing, was featured in the newsletter's "Another Employment Success" section. Julia went to the Women's Center in October as a volunteer to gain some work experience and was encouraged to apply for an available position at the hotel; she began her new position within two weeks! We congratulate Julia and Candlewood Suites for this recognition. We are very proud to have Lansing be affiliated with such a worthy organization.
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PALMS Is Launched!
Pyramid's Advanced Learning Management System (PALMS) was launched October 1, 2007 after a three-month beta test period.
Pyramid was at the forefront of on-line training for all team members when it launched Pyramid University in 2004. Pyramid University allowed for easy access through either TalentCzar or www.pyramidadvisors.com to on-line training content hosted by the Educational Institute of the AHLA. Although we were happy to have on-line training, we wanted more.
Over the past three years, Pyramid's Corporate HR team has been working to increase the functionality of TalentCzar and to create a Talent Acquisition tool to assist with the hiring process. With their insight and through the efforts of our third party web developer, TAP (Talent Acquisition Portal) and OASYS (On-line Application System) were created. The next step in this progression was to create a Learning Management System with greater functionality than Pyramid University.
PALMS is a personalized approach to training and career development. Each Team Member will have his/her own training calendar. We have created new custom Pyramid Hotel Group content and included due dates for required brand training as well. "We are very excited for the future impact that PALMS will have on our Team Members across the company," says Caroline Kelleher, Pyramid's Director of Talent Development. She continues, "our goal is to have the best trained employees in the industry, and PALMS is going to make that happen!!"
We'd like to thank Caroline and her development team for their hard work over the past year to get PALMS off the ground. We'd also like to thank the Sheraton Framingham, the Hilton Washington DC/Rockville Hotel & Executive Meeting Center, and the Hilton Daytona Beach Oceanfront Resort, beta-sites.
(Pictured left are Elisa Beruman - Housekeeping, Aurelia Bareiro - Banquets, Myriam Yupanqui - Human Resources, and Ana Ramirez - Kitchen (l. to r.) in the Houston Marriott Westchase's new PALMS Center.) |
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Pyramid Wins Marriott Awards
Pyramid received two top honors at the recent Marriott International National Association (MINA) conference. We were presented with the 2007 Franchise Conversion of the Year for our hard work on the New Orleans Marriott Metairie at Lakeway, which re-opened this year after being devastated by Hurricane Katrina. Pyramid was also presented with the 2007 Developer of the Year. We thank everyone for your hard work which makes winning these accolades possible.
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Boston Harbor Hotel
Pyramid congratulates the Team at the Boston Harbor Hotel for earning the coveted Fifth Star by Mobil Travel Guide, the gold standard for hotel ratings system!
Team Members gathered in the Employee Cafeteria to watch NBC's Today Show. Mobil Travel Guide announced their new Five Star properties live on January 28, 2008.
The announcement was made, and the cheering began!
The hotel hosted a celebration for Team Members in appreciation of their hard work in earning the recognition. There are only 41 Mobil Travel Guide Five Star properties in North America.
The Boston Harbor Hotel, with its dramatic archway and domed rotunda (pictured above) is considered an architectural treasure and one of the most photographed buildings in New England.
This guest room has a wonderful view of Boston's historic Custom House.
The Boston Harbor Hotel offers unparalleled luxury service, a warm atmosphere, and a one-of-a-kind waterfront setting.
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